Why won’t Southwest Airlines let me check in online? You might have found yourself in such a situation and wondering how to solve the puzzle, don’t get frustrated as you are about to find out the reasons Southwest Airlines won’t let you check in and also how to resolve whatever the issue is.
Southwest Airlines has some policies that make sure that all passengers have and experience a smooth journey.
The policies can favour you at a point and may also not favour you at the same time, and now you are experiencing a problem that can’t let you check in online and you don’t know why.
Just read to find out the reason behind it and the solution to the issues you are experiencing.
Why Won’t Southwest Airlines Let Me Check-in Online?
Well, there could be a few reasons behind it. Let’s break it down for you to understand.
1. Special Fares
If you’re travelling on a Senior or Military fare, Southwest might need to verify your eligibility at the airport.
They can’t do this online, so you’ll have to check in at the counter.
2. Last Few Boarding Passes
Sometimes, Southwest Airlines doesn’t make the last few boarding passes available online.
They keep these for passengers who check in at the airport. It’s like a way to manage things at the gate.
3. Ticket Type
Southwest Airlines may restrict online check-in for certain ticket types, such as those with unaccompanied minors, military fares, or group reservations.
4. International Flights
For international flights, online check-in may not be available due to additional documentation requirements at the airport.
5. Check-In Window
Southwest typically allows online check-in starting 24 hours before your flight’s departure time. If you’re trying to check in earlier, you may encounter issues.
6. Technical Glitches
Occasionally, technical glitches on Southwest airline’s website or mobile app can prevent online check-in.
So, if you find yourself asking, “Why won’t Southwest let me check in online?” and you fall into one of these categories, don’t worry.
It is just how Southwest Airlines handles certain situations to make sure everything runs smoothly at the airport.
What to Do When Online Check-In is Not Available
So, here is what you can do to remedy the situation:
1. For Senior or Military Fares
To avoid this issue, just make sure you have all the necessary documentation to prove that you are eligible for these special fares.
Arrive at the airport a bit earlier than usual to allow time for verification.
2. For Unavailable Boarding Passes Online
Check in online as soon as the 24-hour window opens before your flight. This gives you a better chance of securing your boarding pass online.
But if you cannot get your boarding pass online, just plan to be at the airport on time. It will really help you.
3. Check Your Ticket Type
Make sure that the type of ticket you have is eligible for online check-in.
If you have a unique or specialized ticket, such as a military fare, consider contacting Southwest’s customer service for assistance.
4. Verify the Flight Type
If your flight is international flights, be at the airport on time so that you complete any necessary documentation.
5. Wait for the Check-In Window
Southwest typically opens online check-in 24 hours before the scheduled departure time. Be patient and check in during this period/time to avoid any issues.
4. Contact Customer Support
If you encounter technical glitches or other problems while attempting to check in online, reach out to Southwest Airlines’ customer support.
They can provide guidance and assist you in resolving the issue.
Remember, while it might seem a bit inconvenient, Southwest Airlines has these policies in place to ensure a smooth and efficient boarding process.
If you follow these steps, you will surely have a stress-free travel experience with Southwest.